A symphony of insights

The structure of a Pensato session is fairly simple. Management teams who visit the rehearsals are given an introduction on the metaphor of music and are given a maximum of 5 cues to observe during the rehearsal. During a rehearsal one can witness how preparation, tuning, adaptation and continuous exchange of cues results in good performance. They’ll discover that the orchestra truly is a learning environment.

Next, the participants reflect on how this setting is representative for their working environment. They have seen that an orchestra is not so much different than a business organization. The process of producing a musical product is actually very similar to producing a business product or service to satisfy customers. In fact, there is much that business could learn from the creative processes of musicians – valuable lessons about organization, process, quality, problem solving, teamwork, and collaboration.

All these learning points now can be applied by the participants in their own organizations. A key take-away is that superior corporate functioning is about unity, functioning as a single entity rather than a collection of disparate parts. Companies that can achieve a high degree of unification and integration among their various member parts will enjoy the benefits that result from greater effectiveness and efficiency in achieving their business goals and objectives. This is how Pensato creates real value for its customers.